Shipping rates

SHIPPING UPDATE 27-05-2021:

-Due to changes in the shipping policy of our shipping partner, we are currently not able to ship parcels to the USA.

We are working hard to find a solution for this problem, but this is going to take some time. In the meantime you still have some bottles stored at our shop. We will contact you personally to make sure that you will receive your bottles.

We apologize for this sudden change in our shipping policy, but unfortunately this is out of our hands. Please feel free to reach out to us if you have any questions or suggestions. It will be our priority to get your bottles to you.

Rest assured that in the meantime we will not be tempted to open them and they are safely stored at Whiskybase.

-Due to Brexit, shipments to the United Kingdom are currently not possible. 

-Worldwide shipping with DHL Parcel is not possible anymore, we use DHL Express instead. 

-We have to describe the contents of our parcels accurately. Meaning that on the customs form we declare the contents of the parcel as whisky, with the corresponding HS numbers,  and as commercial goods. The value on the invoice cannot be lowered.

Weight of your parcel

Standard bottles weigh around 1.3 kilograms. You should add the weight of the box and packaging to calculate the total weight of your parcel. This is around 300 grams per bottle. Most original bottlings and bottles like Signatory Vintage Cask Strength Collection weigh more than 1.3 kilograms. We determine the weight per bottle so that the delivery charges adapt to your order. For countries within the European Union countries the shipping rates are fixed up to 21 kilograms.

Shipping rates European Union

The shipping rates for shipments within the European Union are fixed for parcels up to 21 kilograms. The only exception is Ireland. In the table below you will find the shipping rates including VAT. 

PostNL and DPD handle our parcels within the European Union. If you have a strong preference or if you want express delivery please contact us at [email protected]

Shipping rates Switzerland and Norway

Outside of the European Union shipping rates are calculated based on the weight of your whisky's plus packaging. Standard bottles weigh around 1.3 kilograms. You should add the weight of the box and packaging to calculate to total weight of your parcel. This is around 300 grams per bottle. Most original bottlings and bottles like Signatory Vintage Cask Strength Collection weigh more than 1.3 kilograms. We determine the weight per bottle so that the delivery charges adapt to your order. 

In the table below you will find the shipping rates excluding VAT.

PostNL handles our parcels to Switzerland and Norway. If you have a strong preference or if you want express delivery please contact us at [email protected]

Shipping rates rest of the world

We ship to the following countries outside of the European Union: Australia, Hong Kong, Iceland, Israel, Japan, Macao, New-Zealand, Singapore, South Korea, Taiwan and the United Arab Emirates.

Currently we only offer DHL Express for shipments to countries outside of the European Union. We always have to attach the original invoices to the parcel. Your order will probably be subject to local sales taxes and duties. Whiskybase has no control over these charges, so you should contact your local customs office for further information. 

Outside of the European Union shipping rates are calculated based on the weight of your whisky's plus packaging. Standard bottles weigh around 1.3 kilograms. You should add the weight of the box and packaging to calculate to total weight of your parcel. This is around 300 grams per bottle. Most original bottlings and bottles like Signatory Vintage Cask Strength Collection weigh more than 1.3 kilograms. We determine the weight per bottle so that the delivery charges adapt to your order.

In the table below you can see our shipping rates excluding VAT. If your country is not listed feel free contact us at [email protected] for the possibilities. 

Zone 1: Hong Kong, Iceland, Japan, Macao, Republic of Korea, Singapore, Malaysia, Taiwan, United Arab Emirates.

Zone 2: Australia, New-Zealand

Zone 3: Israel

Hold for later shipping

This option enables you to combine multiple orders into one parcel to save on shipping costs. You can find an overview of your purchased bottles in your personal Whiskybase Shop account.

Whenever you are ready to have your bottles shipped, send an email to [email protected] and we will create a shipping quote for you once we know the weight of your parcel.

This service is free and you will only pay for the actual shipping costs.

DUTY / CUSTOMS / VAT

For all deliveries outside of the EU, NL VAT will not be charged.
In some cases your order will be subject to local sales taxes and duties upon arrival in your chosen country, which are levied at the time the package clears customs.

All additional charges (DUTY, VAT or Import fees) are the responsibility of the recipient. As customs policies vary widely from country to country, Whiskybase Shop has no control over these charges. You should contact your local customs office for further information.

In case of a refusal to pay the local import duties and taxes will result in the goods either being: destroyed by customs; or goods being returned to sender at the cost of the consignee (costs will be deducted from any refund owed). If your order is being held by your local customs office, you will be able to determine this from the information viewable through the tracking process.